Value Cart | About

About Value Cart

Our Story

Value Cart is a proudly South African online retailer dedicated to bringing quality products and exceptional value to customers across the country.

Our journey began in 2016, serving South African shoppers with a focus on affordability, convenience, and customer satisfaction. In 2019, the business was formally registered as Discount Deals (Pty) Ltd and continued to grow its customer base and product offering.

As the business evolved, so did our vision. To better represent our expanding product range and long-term goals, we introduced the Value Cart brand. Today, Value Cart operates as the trading name of Discount Deals (Pty) Ltd and reflects our commitment to providing customers with a trusted destination for quality products at competitive prices.

While our brand has evolved, our core mission remains unchanged: delivering value, convenience, and reliable service to South African consumers.

Who We Are

Value Cart is an online retailer based in Durban, KwaZulu-Natal, serving customers throughout South Africa.

We offer a growing range of products across a variety of categories, including homeware, kitchenware, storage solutions, beauty and health products, DIY tools, garden accessories, lifestyle products and everyday essentials.

Our focus is on offering products that provide practical value, reliable quality, and competitive pricing for South African households and businesses.

In addition to our online store, Value Cart operates a showroom in Durban where customers can view a selection of products and interact directly with our team.

Showroom Address:

383 Moses Kotane Road
Durban
KwaZulu-Natal
South Africa

Customers are welcome to contact us should they wish to confirm product availability before visiting our showroom.

How We Source Our Products

At Value Cart, we work closely with a network of established suppliers, distributors, wholesalers, manufacturers, and product partners both locally and internationally.

In addition to sourcing products from established partners, we also directly import selected products to provide our customers with access to unique, high-quality, and competitively priced items that may not always be readily available through traditional retail channels.

Every product added to our store is carefully selected based on customer demand, quality, functionality, and overall value. We continuously review and expand our product offering to ensure our customers have access to products that meet their needs and expectations.

Our sourcing and importing capabilities allow us to provide a diverse catalogue while maintaining our commitment to affordability, quality, and customer satisfaction.

We maintain local stock holdings and fulfil customer orders from inventory held within South Africa, allowing us to provide reliable order fulfilment and product availability for our customers.

Our Commitment To Customers

Customer satisfaction is at the heart of everything we do.

We are committed to providing:

• Secure online payments through Shopify-supported payment providers, including Payfast, Google Pay and Apple Pay.

• Transparent pricing and accurate product information.

• Nationwide delivery throughout South Africa.

• Responsive customer support before and after every purchase.

• Fair and transparent shipping, returns, and refund policies.

• Continuous improvement of our products, services, and customer experience.

We understand that online shopping is built on trust. That is why we strive to create a shopping experience that is reliable, transparent, and customer-focused from the moment an order is placed until it reaches the customer's door.

Why Customers Choose Value Cart

Customers choose Value Cart because of our commitment to:

✓ Affordable pricing

✓ Quality products at competitive prices

✓ Directly imported and locally sourced products

✓ Secure online payments

✓ Nationwide delivery

✓ Responsive customer support

✓ Years of ecommerce experience serving South African customers

Our mission is simple: to make online shopping easier, more affordable, and more enjoyable for South African households.

Business Information

Value Cart

Trading Name:
Value Cart

Registered Entity:
Discount Deals (Pty) Ltd

Company Registration Number:
2019/240012/07

VAT Number:
4320295027

Trading Since:
2016

Registered Company Since:
2019

Showroom Address:
383 Moses Kotane Road
Durban
KwaZulu-Natal
South Africa

Customer Support:
enquiries@valuecart.co.za

Telephone:
071 530 0738

Business Hours:

Monday – Friday:
08:30 – 16:30

Saturday:
08:30 – 14:30

Sunday:
Closed

Website:
www.valuecart.co.za

Serving Customers Nationwide Across South Africa

From our beginnings in 2016 to the introduction of the Value Cart brand, our focus has remained the same: providing South African customers with quality products, dependable service, and excellent value.

We appreciate every customer who chooses to shop with us and look forward to continuing to serve households and businesses across South Africa.