Terms of Service

Last updated: June 2026

1. Introduction

These Terms of Service govern your use of the Value Cart website located at www.valuecart.co.za and your purchase of products from Value Cart.

Value Cart is the trading name of Discount Deals (Pty) Ltd, a South African online retailer serving customers throughout South Africa.

By accessing our website or placing an order with Value Cart, you agree to be bound by these Terms of Service, along with our Shipping Policy and Refund, Returns & Exchange Policy.

2. Business Information

Trading Name: Value Cart
Registered Entity: Discount Deals (Pty) Ltd
Company Registration Number: 2019/240012/07
VAT Number: 4320295027

Showroom Address:
383 Moses Kotane Road
Durban
KwaZulu-Natal
South Africa

Email:
enquiries@valuecart.co.za

Telephone:
071 530 0738

3. Product Information

Value Cart makes every effort to ensure that product descriptions, images, pricing, availability, and other information displayed on our website are accurate and up to date.

Due to supplier updates, stock changes, technical errors, or other circumstances beyond our control, occasional errors may occur.

We reserve the right to correct any errors, update product information, or cancel orders affected by incorrect information.

If an order is cancelled due to incorrect pricing, incorrect product information, or unavailable stock after payment has been received, customers will receive a full refund for the affected order.

4. Product Availability

While we aim to maintain accurate stock information, product availability may change due to customer demand, supplier availability, or inventory updates.

Value Cart maintains stock holdings within South Africa and fulfils customer orders from locally held inventory.

If a product becomes unavailable after an order has been placed, we will contact the customer to discuss available options, which may include:

• Replacement with a similar product
• Store credit
• Full refund

5. Pricing and Payments

All prices displayed on the Value Cart website are shown in South African Rand (ZAR).

Prices may change without prior notice due to supplier pricing, promotions, currency fluctuations, or other business considerations.

Payment must be successfully received before an order can be processed.

Value Cart uses secure payment providers to process online transactions.

6. Orders and Order Acceptance

Submitting an order on our website does not automatically guarantee acceptance of the order.

Value Cart reserves the right to refuse or cancel orders where necessary, including situations involving:

• Incorrect pricing information
• Suspected fraudulent activity
• Product availability issues
• Errors in product information

If payment has already been received for a cancelled order, a refund will be processed.

7. Shipping and Delivery

Delivery times, shipping fees, and delivery information are explained in our Shipping Policy.

Customers are responsible for providing accurate delivery information when placing an order.

Orders are fulfilled from stock held within South Africa where available.

Value Cart delivers throughout South Africa using trusted courier partners.

8. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are handled according to our Refund, Returns & Exchange Policy.

Customers should review this policy before making a purchase.

Nothing in these Terms of Service limits any consumer rights provided under applicable South African consumer protection legislation.

9. Website Use

Customers agree to use the Value Cart website lawfully and responsibly.

Users may not:

• Attempt to interfere with website security
• Misuse website content
• Use the website for unlawful purposes

We reserve the right to restrict access where misuse is identified.

10. Accuracy of Information

While Value Cart makes reasonable efforts to ensure that all website content, product information, pricing, and availability details are accurate, occasional errors may occur due to technical updates, supplier information, or inventory changes.

We continuously update our website to improve accuracy, product information, and customer experience.

11. Intellectual Property

All website content, including logos, images, text, graphics, and branding elements, belongs to Value Cart or its respective owners and may not be reproduced without permission.

12. Limitation of Liability

Value Cart will make reasonable efforts to provide accurate information, reliable service, and quality products.

However, we cannot be held responsible for circumstances outside our reasonable control, including courier delays, supplier issues, technical interruptions, or events beyond our control.

13. Privacy

Customer information is handled according to our Privacy Policy and applicable South African privacy legislation, including the Protection of Personal Information Act (POPIA).

By using our website, customers acknowledge that information provided during purchases or enquiries may be processed to fulfil orders and provide customer support.

14. Changes to These Terms

Value Cart reserves the right to update these Terms of Service from time to time.

The latest version will always be available on this page.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Value Cart
Trading name of Discount Deals (Pty) Ltd

Email:
enquiries@valuecart.co.za

Telephone:
071 530 0738

Business Hours:

Monday – Friday: 08:30 – 16:30
Saturday: 08:30 – 14:30
Sunday: Closed